Terms & Conditions — Grind Pilates Co

General Terms — In-Studio Classes

Definitions

"Grind Pilates Co" refers to Grind Performance Pty Ltd trading as Grind Pilates Co (ABN 88 652 578 740) and its related entities. All participants are required to sign a Waiver before attending any class.

Booking & Payment

All bookings are made online through the Grind Pilates Co website or Hapana app. Full payment is required at the time of booking. Classes are non-transferable between individuals and cannot be shared.

Class Scheduling

Classes operate on a first-come, first-served basis with advance booking available up to 14 days in advance. Waitlists are available for fully booked classes. Participants notified of an available spot must confirm their attendance within 2 hours, or standard cancellation policies will apply.

Cancellation Policy

    Group Classes: 9+ hours notice required. Cancellations within 9 hours incur a $10 fee plus loss of credit.

    Private Classes: 24+ hours notice required. Late cancellations result in forfeiture of 50% of the session payment.

    Memberships: A minimum of 4 weeks' written notice is required to cancel any ongoing membership.

Attendance Requirements

Arrivals more than 5 minutes late may be refused entry to protect the experience of other participants. Pregnant clients may attend classes until 20 weeks gestation; attendance beyond 20 weeks requires a medical clearance from a registered health professional.

Studio Policies

Code of Conduct

All clients are expected to use equipment correctly and responsibly, respect the instruction and direction of trainers, maintain a courteous and considerate environment, and refrain from any behaviour that disrupts the class experience. Grind Pilates Co reserves the right to remove any participant who violates studio policies.

Eligibility

Minimum age to attend is 16 years. Clients aged 16–17 require a signed parental or guardian waiver.
No animals are permitted inside the studio at any time.
Appropriate workout attire must be worn at all times.

Liability Waiver

By booking and attending classes, clients acknowledge that fitness activities carry an inherent risk of injury. Clients agree to waive any and all claims against Grind Pilates Co, its directors, employees, and agents to the maximum extent permitted by law.

Online Service Terms

Subscriptions

Recurring online subscriptions renew automatically at the end of each billing period unless cancelled. Subscriptions are non-transferable. Only one simultaneous device connection is permitted per active subscription at any time.

Usage Restrictions

Subscribers may not reproduce, distribute, or publicly perform any content provided through the Grind Pilates Co online platform. You must not use the online service for public performances, or to teach or instruct any fitness class, without prior written approval from Grind Pilates Co.

Cancellation of Online Services

Subscribers may cancel their online subscription at any time. Upon cancellation, access will continue until the end of the current paid billing period. No partial refunds are issued for unused days within a billing period.

Online Liability

The same liability waiver applies to online content. Clients who participate in workouts through Grind Pilates Co's online service do so at their own risk and assume full responsibility for their health and safety during participation.

Governing Law

These terms and conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

Contact

For questions regarding these terms, please contact us at info@grindpilatesco.com.